Privacy Policy
Privacy Policy
Effective Date: 1st February 2025.
Rubhub is a brand operated by Ecomet360 Pvt Ltd, an Indian company committed to protecting your privacy and personal data.
1. Information We Collect
When you visit www.rubhub.in, place an order, or engage with us, we collect the following information:
Personal Data
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment information (handled securely by Shopify and payment partners)
Device Information
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IP address
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Web browser, time zone
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Cookies and site interaction data
Order Information
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Items viewed or added to cart
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Purchase history and returns
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Customer support communications
2. How We Use Your Information
We use your data to:
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Process and deliver your orders
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Communicate order updates
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Provide customer support
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Improve our website and services
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Run targeted ads (Meta, Google, etc.)
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Send promotional messages (email/WhatsApp/SMS)
You may opt out of marketing at any time using the unsubscribe link or contacting us.
3. Sharing Your Information
We share your information with trusted third parties to provide and improve our services:
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Shopify β for website and order processing
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Payment gateways β for secure payments
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Logistics partners β for delivery and tracking
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Marketing platforms β for ad delivery and retargeting (Meta, Google, Interakt)
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Analytics tools β like Google Analytics
We never sell your personal data.
4. Your Rights
Under Indian law and international standards (like GDPR), you may:
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Access your personal data
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Request corrections or deletions
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Withdraw consent for marketing
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Request a copy of the data we hold
To exercise your rights, email support@rubhub.in.
5. Cookies
We use cookies and similar technologies to:
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Keep you logged in
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Remember your cart
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Track performance and conversions
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Personalize content and ads
You can disable cookies via your browser settings.
6. Data Retention
We retain your data for as long as needed to fulfill your order and meet legal or operational requirements. You can request deletion of your data by contacting us.
7. Security
Your data is protected with industry-standard encryption and access controls. Payments are processed via secure gateways (e.g., Razorpay, Shopify Payments).
8. Changes to This Policy
We may update this policy to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.
9. Contact Us
For questions, concerns, or data requests, contact us at:
Rubhub (Ecomet360 Pvt Ltd)
Email: support@rubhub.in
Website: www.rubhub.in